Effective Date: 11 September 2026
Last Updated: 11 September 2026

This Disclaimer applies to the use of BoldThread Africa, operated by BOLD THREAD GRAPH, through https://boldthread.africa/.

By accessing our website, browsing products, creating an account, or placing an order, you acknowledge and agree to the terms set out in this Disclaimer.

1. General Information

The information available on BoldThread Africa is provided for general shopping, product-information, and customer-service purposes.

We make reasonable efforts to keep website information accurate and current. However, website content may occasionally contain:

  • Typographical errors
  • Outdated information
  • Technical errors
  • Pricing errors
  • Incorrect product availability
  • Incomplete information

Where we discover a material error, we may correct or update the relevant information.

2. Product Information

We aim to provide accurate descriptions of products listed on our website.

Product information may include:

  • Product name
  • Description
  • Size
  • Colour
  • Material
  • Style
  • Product images
  • Price
  • Availability

However, minor differences may occur between the product shown online and the physical product received.

This may result from factors such as:

  • Screen settings
  • Lighting
  • Photography
  • Manufacturing variations
  • Fabric characteristics
  • Product updates

Such minor variations do not automatically mean that a product is defective.

3. Product Colours

We make reasonable efforts to display product colours accurately.

However, the exact colour shown on your screen may vary depending on:

  • Device type
  • Screen settings
  • Brightness
  • Display resolution
  • Photography conditions

Customers should consider this when purchasing products online.

Nothing in this section affects rights relating to products that are materially misrepresented.

4. Product Sizing and Fit

Size information provided on BoldThread Africa is intended to help customers make an informed purchase decision.

Actual fit may vary depending on:

  • Body measurements
  • Product design
  • Fabric
  • Cut
  • Style
  • Personal fit preference

Customers are encouraged to review any available sizing information before ordering.

Choosing an incorrect size based on personal preference does not necessarily mean that the product is defective.

Eligible size exchanges or returns will be handled according to our Refund, Return & Cancellation Policy.

5. Prices

We aim to display accurate product prices.

Prices may be displayed in currencies supported by the website, including:

  • Ghanaian Cedi (GHS)
  • Nigerian Naira (NGN)

Prices, offers, and availability may change from time to time.

If an obvious pricing error occurs, we reserve the right to correct it before fulfilling the affected order, subject to applicable consumer law.

If payment has already been taken for an order we cannot fulfil because of a confirmed pricing or technical error, an appropriate refund will be arranged where required.

6. Product Availability

Products displayed on the website may become unavailable due to:

  • Stock changes
  • High demand
  • Supplier availability
  • Technical errors
  • Inventory updates

Displaying a product on our website does not guarantee that it will remain available until an order is successfully processed.

If we cannot fulfil an order, we will take reasonable steps to provide an appropriate solution.

7. Fashion and Style Content

Any fashion, styling, outfit, or product-selection information provided on the website is for general informational purposes.

Style preferences are subjective.

We do not guarantee that:

  • A particular product will suit every customer
  • A specific style will achieve a particular appearance
  • A fashion recommendation will meet every personal preference

Customers remain responsible for deciding whether a product is suitable for their individual needs.

8. Website Availability

We aim to keep BoldThread Africa available and functioning properly.

However, we cannot guarantee uninterrupted access at all times.

The website may temporarily be unavailable because of:

  • Maintenance
  • Hosting issues
  • Software updates
  • Technical problems
  • Security incidents
  • Network interruptions
  • Events outside our reasonable control

We may update or modify website features where necessary.

9. Website Security

We take reasonable measures to maintain website security.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should also take appropriate precautions, including:

  • Protecting login credentials
  • Using secure devices
  • Keeping passwords confidential
  • Avoiding suspicious links
  • Not sharing payment passwords or security codes

If you believe your BoldThread Africa account has been compromised, contact us promptly.

10. Payment Services

Payments may be processed through third-party payment service providers.

Those providers may have their own:

  • Terms of service
  • Security procedures
  • Privacy policies
  • Transaction requirements

BoldThread Africa is not responsible for independent technical problems or service interruptions caused solely by third-party payment providers outside our reasonable control.

However, we will provide reasonable assistance regarding orders placed through our website.

11. Shipping and Delivery

Delivery estimates are provided for guidance and may depend on factors such as:

  • Customer location
  • Courier operations
  • Order processing
  • Public holidays
  • Weather
  • Transport disruptions
  • Customs procedures
  • Cross-border requirements
  • Other circumstances outside our reasonable control

Estimated delivery times are not guaranteed unless specifically confirmed.

For full details, customers should review our Shipping & Delivery Policy.

12. Third-Party Websites

BoldThread Africa may contain links to third-party websites or services.

These links may be provided for convenience or to support website functionality.

We do not control independent third-party websites and cannot guarantee:

  • Their accuracy
  • Their security
  • Their availability
  • Their privacy practices
  • Their content

Customers should review the applicable terms and privacy policies before using external services.

13. Customer Reviews and User Content

Customers may be able to submit:

  • Reviews
  • Ratings
  • Comments
  • Testimonials
  • Images
  • Other user-generated content

Such content may represent the personal opinions and experiences of individual customers.

BoldThread Africa does not guarantee that one customer’s experience will be identical to another customer’s experience.

We may moderate or remove content that violates our policies or applicable law.

14. Promotional Information

From time to time, the website may feature:

  • Discounts
  • Promotional offers
  • Coupon codes
  • Sale pricing
  • Limited offers

Promotional terms may vary.

Customers should review any specific conditions associated with a promotion before completing a purchase.

We may correct an obvious promotional or technical error where legally permitted.

15. Intellectual Property

Unless otherwise stated, content owned by BoldThread Africa, including website text, graphics, branding, product presentation, and original materials, may be protected by applicable intellectual-property laws.

Users may not reproduce, copy, distribute, publish, or commercially exploit protected website content without appropriate permission.

Third-party trademarks and materials remain the property of their respective owners.

16. Limitation of Liability

To the extent permitted by applicable law, BoldThread Africa will not be responsible for indirect or consequential losses resulting solely from:

  • Improper use of the website
  • Customer misuse of a product
  • Unauthorised access caused by failure to protect account credentials
  • Third-party services outside our control
  • Events beyond our reasonable control

Nothing in this Disclaimer excludes or limits liability where doing so would be unlawful.

17. No Exclusion of Consumer Rights

Nothing in this Disclaimer is intended to remove, restrict, or replace mandatory consumer rights available under applicable law.

Customers in Ghana and Nigeria may have statutory rights relating to:

  • Product quality
  • Accurate descriptions
  • Defective products
  • Incorrect goods
  • Refunds
  • Returns
  • Fair commercial practices

Where applicable law provides stronger rights than this Disclaimer, the applicable law will take priority.

18. Ghana Customers

For customers in Ghana, use of the website and purchases may be subject to applicable Ghanaian consumer, contract, electronic transaction, and data-protection laws.

This may include relevant requirements under the Electronic Transactions Act, 2008 (Act 772) and other applicable laws.

Nothing in this Disclaimer is intended to override mandatory rights available under Ghanaian law.

19. Nigeria Customers

For customers in Nigeria, transactions may be subject to applicable Nigerian consumer, e-commerce, contract, and data-protection requirements.

This may include relevant provisions of the Federal Competition and Consumer Protection Act, 2018.

Nothing in this Disclaimer is intended to limit a consumer right that cannot legally be excluded.

20. Information Changes

Website content may be updated from time to time without prior notice.

This may include changes to:

  • Products
  • Pricing
  • Availability
  • Policies
  • Website features
  • Delivery options
  • Payment options

Customers should review relevant information before completing an order.

21. Policy Relationship

This Disclaimer should be read together with our other policies, including:

  • Privacy Policy
  • Terms & Conditions
  • Refund, Return & Cancellation Policy
  • Shipping & Delivery Policy
  • Cookie Policy
  • Data Usage Policy
  • Account & Data Deletion Policy
  • GDPR Compliance Policy

Where there is a conflict between this Disclaimer and mandatory applicable law, the law will take priority.

22. Changes to This Disclaimer

We may update this Disclaimer to reflect changes in:

  • Our website
  • Business operations
  • Products
  • Services
  • Legal requirements

The latest version will be published on our website with an updated Last Updated date.

23. Contact Information

Website Name: BoldThread Africa

Website: https://boldthread.africa/

Info Email: info@boldthread.africa

Support Email: support@boldthread.africa

Ghana Address

G3-021-6261, House Number C141/13,
Al Walid Street, Near Maamobi Polyclinic,
Maamobi, Ayawaso East,
Greater Accra, Ghana

Nigeria Address

Block 252, Flat 4,
313 Road, Phase 2,
Kubwa, FCT, Nigeria