At BOLDTHREAD AFRICA, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from https://boldthread.africa/.

1. Information we collect
We may collect the following types of personal information:

  • Personal identifiable information: Name, email address, phone number, shipping and billing address.
  • Payment information: Credit/debit card details or mobile money account (processed securely through third-party payment gateways).
  • Usage information: Your IP address, browser type, device information, and pages visited on our site.
  • Communication data: Emails, chats, and other messages exchanged with us.

2. How we use your information
We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding your orders, promotions, or updates
  • Improve our website and customer experience
  • Prevent fraudulent transactions and ensure security
  • Comply with legal obligations

3. Sharing your information
We may share your information with:

  • Service providers: For payment processing, shipping, IT support, and marketing
  • Legal authorities: If required by law or to protect our rights
  • Third-party analytics tools: To analyze website traffic and usage patterns

We do not sell or rent your data to third parties.

4. Cookies and tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behaviour and improve site performance. You can modify your browser settings to decline cookies; however, some features may not function properly.

5. Data security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your rights
If you are a resident of Ghana, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise these rights, please get in touch with us at support@boldthread.africa.

7. Changes to this policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
BOLDTHREAD AFRICA
Email: support@boldthread.africa